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Frequently Asked Questions

Find answers to common questions about our free disability benefits preparation account, Readiness Screening, account logs, and preparation packet.

Is this website affiliated with the Social Security Administration?

No. This website is not affiliated with, endorsed by, or associated with the Social Security Administration (SSA). We are a third-party preparation tool. The SSA does not endorse or recommend our service.

Does this screening tool guarantee I'll get disability benefits?

No. We do not guarantee benefits or any result. Our tool helps you organize information that may be useful before applying, appealing, or speaking with an advocate or representative. Only the SSA makes official benefit decisions.

Is this legal advice?

No. This website does not provide legal advice. We do not provide legal services. If you need legal advice about your disability claim, you should consult with a qualified disability advocate, representative, or attorney licensed to help in your state.

How does the readiness screening work?

Our tool asks questions about your work status, earnings, medical condition, condition duration, functional impact, and medical records. It then generates a Readiness Report summarizing what information you have and what may be missing. This is an informational preparation tool only. It does not make benefit decisions or predict outcomes.

Is this readiness screening the same as applying for disability benefits?

No. The screening helps you organize information before applying, appealing, or speaking with an advocate or representative. It is not a Social Security application and does not replace SSA forms.

Can I save my results?

Yes. After completing the screening, you can create a free account to save your report, add missing information to your account logs, and build a preparation packet.

What do the different readiness levels mean?

Readiness levels are informational summaries that help describe how complete or incomplete your preparation information appears. They are not SSA decisions, legal opinions, or benefit predictions.

Will my information be shared with advocates?

No, not automatically. Your information will only be shared with a participating disability advocate or representative if you separately and explicitly opt in at the end of the screening form or confirm contact information in your account preparation packet flow. This is optional and has no effect on your Readiness Report.

How would an advocate contact me if I opt in?

If you choose to request advocate contact, a participating disability advocate or representative may reach out via the contact method you provided. You can withdraw your consent at any time by contacting us directly.

Is my information secure?

We use industry-standard security measures to protect your information, including encryption and secure storage. However, no method of transmission over the Internet is 100% secure. Please review our Privacy Policy for more details.

What information do I need to provide?

You'll need to provide your contact information, age range, work status, earnings information if applicable, medical condition, how long you've had your condition, how it affects your daily activities, and your medical records history. The screening takes about 5-10 minutes.

Can I apply directly with the SSA instead?

Yes. You can apply directly with the SSA for SSDI or SSI benefits. Visit SSA.gov or go to your local Social Security office. You can also work with a disability representative. Our screening tool is optional and designed to help you organize information before your next step.

How long does the SSA take to make a decision?

SSA disability decisions often take several months, and timing can vary. If your claim is denied, you may have the right to appeal. Always review official SSA notices carefully and pay attention to any deadlines listed.

What if I'm denied disability benefits?

If the SSA denies your claim, you may have the right to appeal. Save your denial notice, review any deadline shown, and consider speaking with SSA, an advocate, representative, or attorney if you need help understanding next steps.

Do I have to use an advocate?

No. You can apply for disability benefits on your own. Some people choose to work with an experienced disability advocate or representative who can help gather medical evidence, prepare forms, and assist with hearings.

How much do disability advocates charge?

Disability advocate fees are often handled under SSA fee rules and may be based on back pay if benefits are awarded. Fee rules can change, so review SSA information and ask any advocate or representative to explain fees in writing before you agree to representation.

What's the difference between SSDI and SSI?

SSDI (Social Security Disability Insurance) is connected to work history and Social Security-covered earnings. SSI (Supplemental Security Income) is based on financial need, income, and resources. SSA decides which program rules apply to a person's situation.

Can I work while receiving disability benefits?

SSDI and SSI have work rules and work incentives that may apply if you work while receiving benefits. There are limits and reporting requirements. Visit SSA.gov for official information about work incentives and earnings rules.

How is my information used?

Your information is used to create your Readiness Report, show what information you provided, identify possible missing information, save your report or logs if you create an account, contact you about your results if you consent, and share your information with a participating advocate or representative only if you separately choose that option. See our Privacy Policy for details.

Can I delete my information?

Yes. You can request deletion of your information at any time by contacting us. Please note that some information may need to be retained for legal or business purposes. See our Privacy Policy for details.

What if I have more questions?

You can contact us with questions about this tool. You can also visit SSA.gov for official information about disability benefits or consult with a disability advocate, representative, or attorney in your state.

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If you can't find the answer you're looking for, please don't hesitate to contact us.

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